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These topics include hot button issues NACS is watching closely, as well as topics that are important to convenience retailers and their businesses.
Date: April 19 – 24, 2020
Location: Virginia Crossings Hotel & Conference Center | Glen Allen (Richmond), Virginia
Helping Emerging Leaders Build Long-term Growth Skills
Developed for district managers, supervisors and other convenience retailers who want to improve their work performance, NACS Leadership for Success provides rising leaders in the convenience and fuel retailing industry an opportunity to discover personal strengths they can use to grow their career while creating a more positive, profitable and performance-oriented environment within their company.
The 2018 Leadership for Success class reduced store turnover, improved mystery shop scores and enhanced their teams. Read about their successes.
NACS Leadership for Success Class of 2019
Improving Your Bottom Line
Leadership for Success focuses on arming participants with skills that they can immediately use on the job to improve their leadership and operational performance.
As a participant in the NACS Leadership for Success program, you will:
Using a variety of engaging instructional methods, the program facilitators will help participants develop the leadership skills that can make a difference and, just as importantly, participants will actively engage with each other as they prepare to take their newly acquired skills back to the workplace.
Achieving Business Results by Applying What You Learn
The six days of the onsite program are comprehensive and intense, but it’s just the beginning of the process for participants. During the following six months after the program, team members apply what they learned at NACS Leadership for Success, and then present their experience at an education session at the annual NACS Show.
Please contact Brandi Mauro, Education Program Manager, with questions at firstname.lastname@example.org or (703) 518-4223.
Organizational Results and Effectiveness
Joanne M. Loce
Fortify Leadership Group
Joanne M. Loce, Managing Partner of Fortify Leadership Group and President of Loce Consulting LLC, is an executive coach, consultant and speaker on topics related to strategic human resources, organization and leadership development, culture, change management, and talent management. She brings over 25 years of experience partnering with business leaders to create Human Resources strategy and delivering people related processes that contribute to the bottom line in a variety of industries, including financial services, automotive, pharmaceuticals, consumer products, insurance, chemicals, non-profit, and public agencies and education. Her current coaching and consulting clients include Fortune 500 companies in various industries, state government, and leaders in small to mid-sized firms.
Ms. Loce served as a Program Director for The Conference Board, leading ten industry conferences on talent management, performance management, and the development of emerging leaders. Her most recent corporate role was the Vice President of Talent Management and Organizational Development for Genworth Financial. Ms. Loce was responsible for leading talent management strategies and processes, recruiting, succession planning, and leadership development across global Genworth. Prior to joining Genworth Financial, Ms. Loce worked for Capital One Financial, General Motors, and the Federal Reserve System where she held a variety of roles in which she coached and consulted with senior executive leadership, provided Human Resources strategy and support for her clients, and led enterprise-wide talent management, leadership development, and cross-functional change efforts.
Ms. Loce holds a Bachelor of Arts in Economics from Providence College, a Master of Business Administration and a Master of Industrial and Labor Relations from Cornell University, and a Leadership Coaching Certificate from Georgetown University. She resides with her husband and four children in Mechanicsville, Virginia.
Square One Markets, Inc.
Lisa Dell’Alba was born into the world of retail at Square One Markets. As a young child her father disallowed her to partake in the operation of their family business, but there was no way to diminish her determination. Her persistence and drive finally paid off and she joined the Square One Staff as the manager of the family’s flagship site.
Dell’Alba’s role in the family business led to management of multi-facilities, category manager and later catapulted her into the position of human resource director. She assumed the title of vice president of operations at the age of 28, where she developed innovative concepts such as a team-based approach to operations management, a redefinition of customer service excellence and implemented the concept of multi-person interviews to strengthen her team’s approach to operations. She became president of Square One Markets in 2009 and continues to strive for the core values that have been a part of the family business for over four decades. Her hands-on approach to all facets of the operation continue to lead her into new programs, policies and challenges that give her the job satisfaction each and every day.
Education Program Manager
As the NACS Education Program Manager, Brandi assists in the management and facilitation of several NACS programs including NACS Leadership for Success, NACS HR Forum, Executive Education, and NACS Show Education Sessions.
Prior to joining NACS in 2018, Brandi worked as a corporate trainer and research manager for a Washington DC based real estate information company for several years.
In her spare time, Brandi enjoys going to the movies, supporting the Capitals and Nationals, and spending time with family, friends, and her two cats, Hermione and Bellatrix.
Registration for the 2020 Leadership for Success program is now open. Space is limited – secure your spot today!
NACS Retail Member – $2,995
Retailers, please register for this event through your convenience.org account. If you’re already logged in, the REGISTER button above will direct you to a pre-populated registration form. If you’re not already logged in to convenience.org, you’ll be prompted to do so with your username and password. For those who have not yet set up a NACS account, directions are provided on the portal page to create one. Your convenience.org account offers a fast and secure registration process for all NACS events, as well as an easy way to keep your information up-to-date.
Payment by credit card is required to complete online registration. Please contact Brandi Mauro if you wish to pay by check and/or to ask questions about the event.
Note: Registration is per individual and requires each to sign in separately. If you would like to register more than one person for this event, please start a new session for each registrant. That is, after logging into an account and registering an attendee, you must log out and log back in with the next attendee’s account to complete registration.
Lodging at Virginia Crossings and scheduled meals are included in the total cost of the program. NACS will handle the booking of your room once you register for the event. If you have questions or special requests for lodging, contact Brandi Mauro at email@example.com or (703) 518-4223.
NACS will provide transportation between Richmond International Airport (RIC) and the Virginia Crossings Hotel & Conference Center in Glen Allen, VA.
The meeting facility is approximately half an hour each way. When booking airfare, please plan to arrive to Richmond International Airport by 1:00PM on Sunday. The program will conclude by 11:00AM on Friday, so plan departure flights accordingly.
If you plan to drive, please arrive to the meeting facility between 2:00 and 3:00PM on Sunday. There is complimentary parking. Directions can be found at the Google Maps link and address listed below.
Virginia Crossings Hotel & Conference Center
1000 Virginia Center Parkway
Glen Allen, Virginia 23059
About Virginia Crossings
Just 10 miles north of Richmond and 20 minutes from Richmond International Airport, Virginia Crossings welcomes guests into a unique setting of incomparable service. Encompassing 20 landscape acres, Virginia Crossings feels more like an intimate estate than a hotel. Whether you arrive for a relaxing weekend, strategic meeting or an elegant wedding, you will discover a private retreat. There is refreshing dining to enjoy, and four diamond accommodations. The varieties of recreational choices include volleyball, basketball, horseshoes and first-class golf. Our amenities and friendly staff will make you feel as if you have always been our guest.
It is encouraged to pack all your necessities prior to arriving at Virginia Crossings for the week. Attire for the program is casual. Be sure to bring comfortable shoes to take advantage of the many walking trails on the property.