NACS Convenience Summit Asia

Event Update: NACS Convenience Summit Asia 2020 Postponed

We regret to announce the postponement of NACS Convenience Summit Asia, March 3-5, Bangkok, Thailand, due to increasing public health concerns of Coronavirus (“2019-nCoV”) in the region. The health and safety of our attendees, partners and staff is always our first priority.

We will be issuing a full refund to all registered attendees in accordance with our event refund policy (see below for details). We sincerely apologize for any inconvenience and look forward to welcoming you back to Bangkok March 2-4, 2021 at the Waldorf Astoria Bangkok to see and hear first-hand how Thailand is redefining the future of convenience.

Registration fees

All registrants will have the opportunity to either be fully refunded for the registration fee for the summit or to apply it towards the 2021 event. If you have questions, please reach out to Regina Sheehan, Director of Convention Operations at NACS, at or +1 703.518.4245.

Hotel deposits/fees

Registered attendees also will have any hotel deposits returned to their accounts. In addition, our team is working with vendors and hotel partners in Bangkok to finalize details for next year’s event.

Airfare cancellations

Due to the global health emergency tied to Coronavirus, many airlines are refunding airfares for passengers traveling to the region. As of today (February 5, 2020), however, no airline is announcing blanket refunds for flights to Asia (except for Mainland China). Attendees are asked to first contact their specific airline carrier(s) to see what compensation is available. If a full refund is not available from your carrier(s), please contact Michael Davis at for more information on compensation.

NACS will continue to monitor the situation related to airfares and how registrants can be reimbursed for cancellations. In the meantime, the only way to understand what the airlines will offer is for each passenger to contact their carrier and follow-up with us if a less-than-full refund is offered.  

NACS will provide additional updates on the event postponement on this webpage.


For questions, please contact:
Regina Sheehan
Director, Convention Operations, NACS
+1 703.518.4245

Michael Davis
VP, Member Services, NACS
+1 703.518.4246