Event Update: NACS Convenience Summit Europe 2020 Postponed

We regret to announce the postponement of NACS Convenience Summit Europe, 2-4 June 2020, Berlin, Germany due to the global spread of Coronavirus (COVID-19). The health and safety of our attendees, sponsors, partners and staff is always our first priority.

We will be issuing a full refund to all registered attendees in accordance with our event refund policy (see below for details). We sincerely apologize for any inconvenience and look forward to welcoming you back to Berlin in June 2021 at the Berlin Marriott Hotel to explore the future of convenience in Germany.

Registration Fees

All registrants will have the opportunity to either be fully refunded the registration fee for the summit or to apply it towards the 2021 event. If you have questions, please reach out to Allison Dean, Meetings & Events Manager, at adean@convenience.org or +1 703.518.4250.

Hotel Deposits/Fees

Registered attendees will have any hotel deposits returned to their accounts. In addition, our team is working with vendors and hotel partners in Berlin to finalize details for next year’s event.

Airfare Cancellations

Due to the global health emergency tied to Coronavirus, many airlines are refunding airfares for passengers traveling to the region. Attendees are asked to first contact their specific airline carrier(s) to see what compensation is available. If a full refund is not available from your carrier(s), please contact Michael Davis at mdavis@convenience.org for more information on compensation.

NACS will continue to monitor the situation related to airfares and how registrants can be reimbursed for cancellations. In the meantime, the only way to understand what the airlines will offer is for each passenger to contact their carrier and follow-up with us if a less-than-full refund is offered.  

NACS will provide additional updates on the event postponement on this webpage.


For questions, please contact:
Allison Dean, CMP
Meetings & Event Manager, NACS
+1 703.518.4250

Michael Davis
VP, Member Services, NACS
+1 703.518.4246